Can you return a product to a store?

Often, you can return an item for a full refund if you have a receipt. You can also exchange the item or request a credit at the store. However, the store ultimately decides whether to return the item and whether to give you something in return. Tell the employee that you want to return the item.

Go to the returns department, if any, or to a cashier. Smile and explain that you want to return an item and why. You're more likely to get what you want that way. Explain if you want a replacement or a refund.

KMartYou have 30 days for returns with a receipt. With a gift receipt, you can exchange an item or get store credit. If you're a member of the free Shop Your Way program, you have 45 days to request a refund or exchange. Christmas items cannot be returned after the holidays have passed and there are no extended return periods for holiday gifts.